The Psychology of Change

Introduction

Success with enterprise architecture (EA) implies that the EA capability needs to be embedded within the organisation. This requires change management within and beyond the EA Practice.  An actionable change leadership capability across the entire enterprise architecture team is essential, with each member acting as a change agent delivering business value.  

Course Description

Many enterprise architecture (EA) implementations do not reach their full potential due to a failure in managing the “fuzzy” human aspects of organisational transformation. This course addresses the need to assess and prepare an organisation for transformation; the role of the change team; the implementation of awareness, communication, training and individual empowerment programmes; how to identify and address resistance and obstacles to change, and how to embed the transformation in the organisational culture so as to maintain the gains of change. Kotter’s principles for leading change, and the psychological aspects of human learning theory and change are incorporated. Practical exercises ensure relevance to the EA environment and provide delegates with an action plan for their own organisations.

Course Outline

• Module 1:           What is Change Management?
• Module 2:           Prepare for Change
• Module 3:           Manage Change
• Module 4:           Maintain Change
• Module 5:           The Psychology of Change
• Module 6:           Leading Change
• Module 7:           Concluding Thoughts

Course Outcomes

Delegates completing the course will have a clear understanding of how to manage the human side of change in organisational transformation efforts. They will develop the core knowledge and appropriate skills to prepare, manage and maintain Change Management implementations, and will be able to integrate Enterprise Architecture and Change Management initiatives into a detailed action plan for organisational change.

Who Should Attend?

Individuals involved in architecture-related initiatives, including:

• Enterprise architects
• Business architects
• Information architects
• Technology architects
• Application architects
• System integrators
• Business analysts
• Business process modellers
• Programme and project managers
• Other business and technical specialists engaged in the development of enterprise architectures

"Good course. Worth attending."
Transnet

"The course was worth it. Would recommend it to anybody"
SITA

"I think this is a very good course for EAs"
Wesbank

"Enjoyed it and learnt a huge amount. Thanks"
Liberty

Logistics

Courses are available to the public on scheduled dates and on request for private groups of five or more candidates.

Fees

R12 099 ex VAT per delegate

Request a quote

We accept EFT and credit card payments.

Course Pack Includes

• The textbook, "The Heart of Change Field Guide: Tools and Tactics for Leading Change in Your Organization" by Dan S. Cohen and foreword by John P Kotter
• A printed course manual
• Online reference material

DELEGATES ATTENDING LIVE, VIRTUAL CLASSES RECEIVE A LEARN BOX COURIERED TO THEIR DOORS

• Course Manual
• The textbook, "The Heart of Change Field Guide: Tools and Tactics for Leading Change in Your Organization" by Dan S. Cohen and foreword by John P Kotter
• Instructions/tips on using Google Hangouts
• Headphones
• Note pad
• Pen

Cancellation Policy

There is a 100% cancellation fee for cancellations made within ten working days of the start of the training event.