Unleashing Digital Transformation through EA
My previous article examined the customer journey as key to understanding customer needs. This, however, means nothing if the organisation cannot be sustained.When considering the financial services enterprise of the future, it’s not enough to simply aim for excellent customer service. Unless this generates higher levels of profitability, better customer retention or improved customer acquisition...
Collaboration: key to EA success
Our previous article looked at the strategic considerations for any organisation’s Enterprise Architecture journey: ensuring the vision and strategy is defined, gaining the support of executives, and guarding against creating overly-conceptual ‘Ivory Towers’.This article explores the so-called “softer issues” relating to EA: collaboration and change leadership.CollaborationEA, like many emerging...
Strategy for EA Success
Our first article in this series introduced some of the most common reasons for the failure of EA practices. We explored issues relating to the Chief Architect, the core EA team, and the positioning of the EA function within the organisation. Now, we turn our attention to another consideration - that of strategy.EA vision, strategy and directionIf the guiding coalition fails to establish a...
Successful EA - the people aspect
Enterprise architecture (EA) is more relevant today than ever before. We’re seeing new technologies, new market forces, more competition, and rapidly changing business models coming to the fore.Together, these present a burning requirement for many organisations to ‘digitise the enterprise’. EA helps to do this by providing the organisation’s leadership with a complete view of its operating...
Linking EA, governance, and business strategy
This is one of the few case studies that shows how to couple these three domains to achieve transformation. While created a few years ago, and relating to the COBIT framework, this case study is a relevant today as it was then.It highlights how EA has evolved from a largely misunderstood discipline, to the point where it now acts as the linchpin between corporate governance and IT governance –...
How to succeed at enterprise architecture
It has taken some time and effort, but enterprise architecture (EA) is firmly in the mainstream as a vital business activity, one which confers enduring competitive advantage. This is not news for many companies, which have reaped the benefits of embracing EA, but for others it is a revelation, and they need to align their business accordingly. The early adopters have shown the way, and as...